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【已解决】JUSTFOREX平台於8月26日禁了我的帳戶出金還有交易

投诉单号:34829 投诉平台:JustForex 投诉类型:出入金问题,挪扣资金 维权诉求:索还交易资金 维权金额:12,000 美元 投诉进度:已回复
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FX110网维权中心 FX110回复 09-10 09:33:08

9.10微信联系用户核实,用户表示账户余额已经到账。

FX110网维权中心 FX110回复 09-10 09:29:25

9.9收到平台回复:

The Client 532008 had an open account with Justforex since 01/06/2020. Based on his trading activities and behaviour, his trading account has fallen into the scope of Risk&Dealing department review. The Company considered activities on the account as abnormal and unusual and took it’s right to request additional documents from the Client, according to the Company’s AML Policy. The request to provide a source of funds was sent to the Client on 26/08/2020. The response that satisfied the Company's requirements was received from the Client on 02/09/2020.

After the careful analysis and internal investigation the Company decided to terminate the Client Agreement with the Client 532008 due to compliance reasons we can not disclose. The decision is permanent and cannot be reversed. According to the Client Agreement, the account is closed as on 4th of September and all remaining balances including Client’s funds and earned profits(if any) are returned to the Client’s accounts according to the withdrawal requests.

FX110网维权中心 FX110回复 09-01 14:50:03

9.1已转达平台商。

W**5 发起投诉 09-01 09:27:11

平台於8月26日禁了我的帳戶出金還有交易,還需要我寫一張資產證明跟拍照,當日8月26日我立即配合,平台之後回覆說那張證明又不行,需要我再提交另外的資產證明,當時我也立即發香港特別行政區的個人稅務單去證明我的資產,當他們收到後又說不是英文文件,不可以用,我都用政府的文件去跟他們交接他們也不接受,我只希望平台快點還回我錢

https://justforex.asia/cn

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声明: 1.以上内容仅代表投诉者本人,不代表FX110维权中心立场。 2.未经授权,本平台案例禁止任何转载,违者将被追究法律责任。

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